Are your watches authentic?
Yes. All watches sold by Casavona Luxury are guaranteed to be 100% authentic and sourced from trusted suppliers.
Do the watches come with box and papers?
Most watches include the original box and manufacturer documentation. Product listings will specify what is included with each item.
Are your watches brand new?
Casavona Luxury may offer brand new, unworn, or collector-grade timepieces. The condition of each watch will be clearly stated in the product description.
How long does delivery take?
Delivery times typically range between 3–10 business days, depending on your location and the availability of the item.
Do you ship internationally?
Yes, we offer international shipping. Shipping costs and delivery estimates will be calculated at checkout.
Can I return a watch?
Returns may be accepted within our return window if the watch is unused, unworn, and in original condition with all packaging and documents included.
How can I contact customer support?
You can contact our team through the Contact Us page or by email listed on the website.
